![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizqgwvExlfVLjBEvOkmCJYYNCtW9HulhCG55gVztNCObuzjIPvIc4ZxLkanBLnmf6gcH7-QScd7_609FLfTnQKPDNhQlIrp-DHQeagf4CgPxYqhYzn04trKsvXavzQaKdZim42/s320/nextg.jpg)
An extract from its series of emailed responses:
"I can assure you that all of our plans are fixed and are non-negotiable.
I will most certainly forward your concern on to our products and services team to ensure that they are aware of your concern. We most definitely value your custom....